FAQs

What to Expect

Apply

To start our intake process, please fill out the new client form here. Once we receive your application, we will immediately begin looking into our availability and email you within 24 hours.

Consultation

The initial complimentary Meet ‘n Greet will take place at your residence so we can meet your pet in your presence and you can show us where all the necessary supplies are located. Please note: We charge a one-time, non-refundable $25 Client Consultation Fee.

Begin Services

As a client of Chicago Pet Sitters, you will have access to our scheduling portal. You can expect daily reports from your walker or sitter, along with social-media-worthy photos!

Common Questions and Answers

What are your qualifications?

Having been in business for 15 years, we know a thing or two! We have an A+ rating with Better Business Bureau; we have an extensive and robust staff training program; we are accredited through the National Association of Professional Pet Sitters; and we are fully bonded and insured.

What is a Meet ‘n Greet?

A meet ‘n greet is the initial meeting between Chicago Pet Sitters, you and your pet. Most importantly, it allows you to meet your Chicago Pet Sitter and to see if our service is right for you. It also allows the sitter to interact with your pet in your presence, which is important when deciding who will be caring for your furball.

Will Chicago Pet Sitters train or discipline my pet?

No. Chicago Pet Sitters will administer positive reinforcement for pets in accordance with your training guidelines, but our primary goal is to ensure that your pet is safe and happy. If there is a disciplinary problem, your sitter will notify you.

What do I need to do if I decide to hire Chicago Pet Sitters?

At the meet and greet, you will decide with your sitter what services you need. You will then need to provide CPS two (2) sets of house keys. The keys will be kept secure in our office until the time of your visit.

How do I know when the sitter is at my home, and if my pet is safe?

Your Chicago Pet Sitter will send you a detailed note on his or her visit, along with a photo and time stamp. Should anything urgent arise, we will reach out immediately.

What areas do you serve?

Currently, we service Bucktown/Wicker Park, Ukrainian Village, Logan Square, Palmer Square, Avondale, Lakeview, Wrigleyville, North Center, Roscoe Village, Lincoln Park, Old Town. We plan on expanding into other areas soon!